Returns & Refunds Policy

At Merach, we stand by the quality of our fitness equipment and offer a 30-day return window for items in original condition. We are committed to ensuring you have the best experience on your journey to peak performance.

1

Initiate Your Request

Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Equipment

Securely pack the product in its original packaging, ensuring all tools, manuals, and accessories are included.

3

Ship It Back

Affix the provided shipping label to the box and drop it off at the designated carrier location for transit to our warehouse.

4

Inspection and Refund

Once our technicians verify the item's condition, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing